Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
January 1, 2009Journal of Applied Psychology

Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality.

View Full Paper
Ask AI
Bookmark
Share

Authors

HLHui LiaoUniversity of Shanghai for Science and TechnologyKTKeiko ToyaDoshisha UniversityDLDavid P. LepakUniversity of Massachusetts Amherst

Discussion

Loading...

Member takes

Implication

Key Points

Key points are not available for this paper at this time.

Cite This Study

Liao et al. (2009) studied this question.

synapsesocial.com/papers/69d75756df21310ab048f620https://doi.org/10.1037/a0013504
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES.2004 · 1,108 citations
  2. 2Human Resource Management and Labor Productivity: Does Industry Matter?2005 · 1,319 citations
  3. 3The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development1999 · 2,408 citations
  4. 4Theoretical Perspectives for Strategic Human Resource Management1992 · 2,760 citations
  5. 5The Influence of Intellectual Capital on the Types of Innovative Capabilities2005 · 3,630 citations