Nature-inspired green spaces to enhance communication between patients and nurses – a qualitative design study

Objective: The aim was to design a setting that promotes privacy of conversations between patients and nurses in hospital hallways, as well as to explore user perspectives on the specially designed hospital space, in addition to the potential effect on a conversation. Background: Many hospitals in Denmark face challenges with outdated infrastructure and lack of facilities creating a welcoming atmosphere for patients and users. Methods: A design thinking process guided the development of nature-inspired seating. The real-scale prototypes were evaluated in semi-structured interviews for perspectives from cancer patients (n = 10) and nurses (n = 8). Results: The aesthetic environment of these spaces improved conversations between patients and nurses, fostering a more conducive atmosphere for communication. These spaces effectively contrasted the clinical hospital setting, signalling a more welcoming environment. Conclusion: Nature-inspired spaces not only offer a sense of privacy but also create an environment that fosters relaxation and concentrated communication.