Developmental study demonstrates multi-platform chatbot integration across university coursework, highlighting conversational interfaces for streamlined student support.
Chatbots become more and more popular in the human-machine interactions, because they enable to communicate with the system by the human language, which is a very intuitive and user-friendly. Moreover, chatbots can provide information without time-demanding searching and hide its complexity. Three chatbots were developed for supporting education on the Department of electronics and multimedia telecommunications. First one is the KEMTbot, which is a bot located on the department web page. It provides information from the web and about department staff. The second chatbot is a bot that supports students during the exercises from the subject “Databases”. The last one is a chatbot-like Amazon Alexa skill, which answers questions about the department on Amazon Echo devices.
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Ondáš et al. (2019) studied this question.
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