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March 1, 2001Journal of Knowledge Management1,205 citations

Overcoming cultural barriers to sharing knowledge

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RMRichard McDermottBrigham Young UniversityCOCarla O’DellAmerican Productivity and Quality Center

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Abstract

Culture is often seen as the key inhibitor of effective knowledge sharing. A study of companies where sharing knowledge is built into the culture found that they did not change their culture to match their knowledge management initiatives. They adapted their approach to knowledge management to fit their culture. They did this by: linking sharing knowledge to solving practical business problems; tying sharing knowledge to a pre‐existing core value; introducing knowledge management in a way that matches the organization’s style; building on existing networks people use in their daily work; and encouraging peers and supervisors to exert pressure to share.

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Cite This Study

McDermott et al. (2001) studied this question.

synapsesocial.com/papers/69d84c05d2f7327e70ae2c63https://doi.org/10.1108/13673270110384428
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