The TAM is a model that is widely used to understand IT adoption and usage process accordingly and the reason for its popularity is that the model clarifies variances like behavioral intention (BI) relevant to IT appropriation and use over a broad range of settings. The model's main factors for system use is perceived usefulness (PU) and perceived ease of use (PEOU). Likewise, the T-O-E framework is a popular framework for three stimuli that influence organizational adoption namely technology, organization, and environment. Much literature has dealt with the use of TAM and T-O-E frameworks together with their derivatives without looking at the shortfall of these models. This paper reviewed one hundred and seventeen papers that used or reviewed TAM or TOE models. The contribution of this paper is the address of the usefulness, limitations, and criticism of the two models and also how the TAM and the T-O-E frameworks can be integrated into a hybrid model using a generic framework. In conclusion these models can be used separately or as a hybrid depending on the situation at hand. In future it important to harmonize the so many factors of the models that have been suggested and used in literature.
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Bryan et al. (2021) studied this question.
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