Business processes drive the operations of an enterprise. In the past, the focus was primarily on business process design, modeling, and automation. Recently, enterprises have realized that they can benefit tremendously from analyzing the behavior of their business processes with the objective of optimizing or improving them. In our research, we address the problem of warehousing business process execution data so that we can analyze their behavior using the analytic and reporting tools that are available in data warehouse environments. We build upon our previous work that described the design and implementation of a generic process data warehouse for use with any business processes. In this paper, we show how to automate the population of the generic process warehouse by tracking business events from an application environment. Typically, the source data consists of event streams that
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Castellanos et al. (2009) studied this question.
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