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November 9, 2006Journal of Communication599 citations

Can Robots Manifest Personality?: An Empirical Test of Personality Recognition, Social Responses, and Social Presence in Human–Robot Interaction

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KLKwan Min LeeWPWei PengSJSeung‐A Annie Jin

Key Points

  • This study aims to investigate how personality affects human-robot interaction and social responses.
  • Conducted a gender-balanced between-subject experiment with 48 participants.
  • Examined AIBO's personality (introvert vs. extrovert) and participants' personality types.
  • Analyzed the effects of personality recognition on social presence and attraction.
  • Participants accurately recognized AIBO's personality through its verbal and nonverbal behaviors.
  • Complementarity attraction effects were significant; participants favored interactions with robots whose personalities complemented their own.
  • Social presence significantly mediated the observed complementarity attraction effects.

Abstract

Personality is an essential feature for creating socially interactive robots. Studies on this dimension will facilitate enhanced human–robot interaction (HRI). Using AIBO, a social robotic pet developed by Sony, we examined the issue of personality in HRI. In this gender-balanced 2 (AIBO personality: introvert vs. extrovert) by 2 (participant personality: introvert vs. extrovert) between-subject experiment (N = 48), we found that participants could accurately recognize a robot’s personality based on its verbal and nonverbal behaviors. In addition, various complementarity attraction effects were found in HRI. Participants enjoyed interacting with a robot more when the robot’s personality was complementary to their own personalities than when the robot’s personality was similar to their own personalities. The same complementarity attraction effect was found in participants’ evaluation of the robot’s intelligence and social attraction. Participants’ feelings of social presence during the interaction were a significant mediator for the complementarity attraction effects observed. Practical and theoretical implications of the current study for the design of social robots and the study of HRI were discussed.

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Cite This Study

Lee et al. (2006) studied this question.

synapsesocial.com/papers/69da10a30d540cafc5838394https://doi.org/10.1111/j.1460-2466.2006.00318.x
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