What question did this study set out to answer?

To examine how spatial distortions of nonverbal cues like gaze and deixis affect trust formation during group-to-group video conferencing.

April 29, 2007

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Authors

DNDavid T. NguyenUniversity of Manchester JCJohn CannyGoogle (United States)

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Implication

Controlled study demonstrates reduced trust formation in group video conferencing under spatial distortion, suggesting spatially faithful systems restore collaboration.

Key Points

To examine how spatial distortions of nonverbal cues like gaze and deixis affect trust formation during group-to-group video conferencing.
Conducted an experimental group conferencing study with 169 participants across multiple communication conditions.
Evaluated participant trust formation under systems introducing spatial distortions compared to a spatially faithful video conferencing system.
Systems introducing spatial distortions of nonverbal cues significantly impaired normal patterns of inter-group trust formation.
Spatially faithful video conferencing setups essentially eliminated the negative effects of spatial distortions on trust.

Cite This Study

Nguyen et al. (2007) studied this question.

synapsesocial.com/papers/69dabda74e9a02dbaa6841c8 https://doi.org/10.1145/1240624.1240846

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Implication

Controlled study demonstrates reduced trust formation in group video conferencing under spatial distortion, suggesting spatially faithful systems restore collaboration.

Multiview

Discussion

Member takes

Implication

Key Points

Cite This Study

Multiview

Discussion

Member takes

Implication

Key Points

Cite This Study

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