What question did this study set out to answer?

The study aims to explore how digital customs regulations and digital transformation affect job proficiency through professional competencies in Peruvian customs agencies.

April 13, 2026Problems and Perspectives in ManagementOpen Access

Digital customs regulations and digital transformation as drivers of job proficiency in Peruvian customs agencies: The mediating role of professional competencies (PLS-SEM)

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The study aims to explore how digital customs regulations and digital transformation affect job proficiency through professional competencies in Peruvian customs agencies.
Conducted a quantitative explanatory–predictive study using cross-sectional design.
Collected data via a five-point online survey from 104 customs employees.
Analyzed data using PLS-SEM with ADANCO 2.4.1.
Digital customs regulations significantly predict digital transformation (β = 0.872, p < 0.001).
Digital transformation shows a strong effect on job proficiency (β = 0.464, p = 0.026).
Professional competencies mediate the relationship between digital transformation and job proficiency (β_ind = 0.403, p = 0.034).
High explanatory power indicates effective model fit (R² values above 0.7 for all constructs).

Authors

JDJorge Miguel Chavez Diaz PFPercy Quispe FarfanInstitute of Peruvian Studies YIYaritza Estrada IzquierdoUniversidad San Marcos

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Implication

Research article tests digital customs regulations' impact on job proficiency, highlighting professional competencies' mediating role.

Cite This Study

Diaz et al. (2026) studied this question.

synapsesocial.com/papers/69dc874a3afacbeac03e9be5 https://doi.org/10.21511/ppm.24(2).2026.03

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Digital customs regulations and digital transformation as drivers of job proficiency in Peruvian customs agencies: The mediating role of professional competencies (PLS-SEM)

Key Points

Discussion

Implication

Cite This Study

Digital customs regulations and digital transformation as drivers of job proficiency in Peruvian customs agencies: The mediating role of professional competencies (PLS-SEM)

Key Points

Discussion

Implication

Cite This Study

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