Analysis shows that COVID-19 lockdowns did not harm outpatient AOD treatment service delivery, suggesting telehealth's importance.
The introduction of COVID-19 lockdown measures did not appear to adversely impact the number of NSW non-government AOD outpatient treatment episodes delivered nor the likelihood of unplanned dropout. Our findings illustrate the likely role of telehealth in sustaining (and for some groups, perhaps temporarily increasing) AOD service provision during the COVID-19 pandemic. This highlights the sector's resilience in sustaining care under challenging circumstances.
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Beck et al. (2026) studied this question.
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