On the inventory performance of multi-criteria classification methods: empirical investigation

A number of multi-criteria inventory classification (MCIC) methods have been proposed in the academic literature. However, most of this literature focuses on the development and the comparison of ranking methods of stock keeping units (SKUs) in an inventory system without any interest in the original and most important goal of this exercise which is the combined service-cost inventory performance. Moreover, to the best of our knowledge these MCIC methods have never been compared in an empirical study. Such an investigation constitutes the objective of this paper. We first present the inventory performance evaluation method that we illustrate based on an example commonly used in the relevant literature which consists of 47 SKUs. Then, we present the empirical investigation that is conducted by means of a large data-set consisting of more than 9086 SKUs and coming from a retailer in the Netherlands that sells do-it-yourself products. The results of the empirical investigation show that the MCIC methods that impose a descending ranking of the criteria, with a dominance of the annual dollar usage and the unit cost criteria, have the lowest combined cost-service performance efficiency.