Identifying factors that influence support experiences can help improve healthcare organization and develop patient-focused support programs for individuals waiting for cardiac surgery.
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May inform support program design for cardiac surgery waitlists; leaves open prospective validation of identified factors.
By identifying factors that influence patients' experiences of support while they wait for heart surgery, institutional and non-institutional health-care services can improve the organisation of the entire health care process, and develop patient-focused support programmes.
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Ivarsson et al. (2004) studied this question.
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