Answers are grounded in this paper and cite their sources.
Organizations and those who fund and design performance reports need to recognize that both report characteristics and organizational context play an important role in determining line managers' response to and ability to use these types of data.
No takes yet. Share an insight, caveat, or question.
Liane Soberman Ginsburg (2003) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: