State of Knowledge: Community Mediation at a Crossroads

This article reviews the experience of community mediation centers over the last ten years, including a review of the literature and national surveys of centers and volunteers. From this literature review, a new survey was created to examine how effectively community mediation centers are meeting the social change vision and the needs of their communities. The results show success and creativity in some areas and struggles in others. The article concludes with a discussion of community mediation values and emerging areas of practice, as well as a recommendation for a research agenda.