The Mediating Effect of Positive Psychological Capital on the Relationship Between Emotional Labor and Job Stress Among Child Residential Facility Workers

Key Points

• The research aims to examine the mediating effect of positive psychological capital on the relationship between emotional labor and job stress.
• Survey conducted with 217 child facility workers in Jeju
• Data analysis using SPSS for descriptive statistics and correlation
• Hierarchical multiple regression analysis performed
• Utilized PROCESS Macro Model 4 for significance of mediation effect
• Increased emotional labor correlates with increased job stress
• Positive psychological capital partially mediates the emotion labor-job stress relationship
• Decreased positive psychological capital leads to increased job stress