This system demonstrates secure voice interaction with enterprise platforms, highlighting real-time processing and low latency.
The Sonic Real-Time Enterprise Voice Agent is a real-time enterprise conversational AI system designed to enable low-latency voice interaction with enterprise platforms such as ServiceNow and Salesforce. The system follows a decoupled microservice architecture in which FastAPI manages business logic and enterprise integration, while Pipecat handles real-time audio processing. LiveKit provides secure WebRTC-based streaming for bidirectional communication. Experimental results demonstrate sub-500 millisecond response latency, stable multi-session handling, and secure RBAC-based access control suitable for enterprise deployment.
No takes yet. Share an insight, caveat, or question.
Kumar et al. (2026) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: