A web-based system automates barangay processes to enhance service delivery and resident interaction.
The system intends to automate a barangay’s processes and transactions by using the Software Development Life Cycle (SDLC) methodology. The researchers presented the system to a panel of IT experts for evaluation following the development process. The system intends to aid barangay duty officers to make and keep electronic records, announcements, reports, and services, and help improve the response time when responding to the residents’ needs. Residents can electronically fill out required forms for barangay certificates using the system. The system is expected to eliminate the need for residents to interact with barangay duty officers face-to-face. The implementation of the system will improve the barangay’s overall services to its residents. The study was conducted in Talaba 2, Bacoor City. According to the findings of the evaluation, the researchers suggested that they make changes to the system.
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II et al. (2023) studied this question.
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