Looking at leadership with a wide‐angle lens shows that men and women who do not fit the traditional heroic mold are, daily, successfully solving important organizational, ethical, and practical problems—and contributing to a better world. Such quiet leaders operate from a realistic, not cynical, world view based on four guiding principles: You don't know everything; you will be surprised; keep an eye on the insiders; and trust, but cut the cards.
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Joseph L. Badaracco (2003) studied this question.
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