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Exploratory analysis shows a correlation between technology strategy and hospital performance, suggesting actionable insights for administrators.
Our research presents a comprehensive, robust empirical taxonomy of PCC technology configuration and technology complementarity literature, highlighting a strong correlation between a holistic technology strategy and improved hospital-level performance. These findings encourage hospital administrators and policymakers to support the strategic and integrated implementation of PES, telehealth, and RPM, even after the COVID-19 pandemic has passed.
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Lee et al. (2026) studied this question.
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