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April 30, 2026Clinical Medicine1 citationsOpen Access

AI and Clinicians growing together: A Cross-Sectional Survey of Clinicians’ Attitudes Toward AI-CDSS with Comparison to 2020 Data

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SCSimona CurielloUniversity of FoggiaACAdriane ChapmanNational Institute for Health ResearchJWJeremy C. WyattUniversity of Southampton

Key Points

  • This research aims to assess clinician perceptions of AI-CDSS in 2025 and explore changes since 2020.
  • Cross-sectional online survey administered to UK and Italian clinicians (N=215)
  • Questions focused on perceived benefits, hazards, regulation, clinical utility, and ethical concerns
  • Cluster analysis was performed to identify attitudinal profiles among clinicians.
  • 32.6% of clinicians reported AI-CDSS use for diagnostics, an increase from 2020
  • High endorsement for AI benefits including improved diagnostics (63.3%) and medication management (62.8%)
  • Three attitudinal profiles emerged: The Optimists, The Balanced Sceptics, and The Concerned, indicating varied perceptions of risk and benefit.

Abstract

Clinical Decision Support Systems (CDSS) – software programs that provide patient-specific recommendations to assist in clinical decision-making – have evolved considerably since 2020, with increasing integration of Artificial Intelligence (AI) and machine-learning features. Modern AI-powered CDSS (AI-CDSS) no longer rely on static algorithms but instead create adaptive, data-driven insights to be used for diagnostics, prognosis, and ‍ ‌‍ ‍‌therapy. Exposure in the clinical setting and attention from regulators have increased, yet uncertainty persists about how clinicians view the risks, benefits, and integration of such systems within their everyday practice. Our objective in this research was to assess AI‑CDSS perception in 2025 and to explore cross-temporal patterns relative to earlier reports. Specifically, we sought to: (1) examine cross-temporal trends in perceived benefits and harms; (2) describe clinician subgroups by adoption intentions; and (3) examine professional and regulatory concerns following real-world experience with AI. A cross-sectional online survey was administered to UK and Italian clinicians (N=215). The instrument maintained thematic continuity with a 2020 survey while incorporating AI-specific constructs. The questions spanned five themes: perceived advantages, hazards, regulation, clinical utility, and ethical concerns. Cluster analysis (Ward’s method, z-scored items) was used to identify attitudinal clusters. Comparison through time with 2020 data prioritized thematic concordance and relative frequencies. AI‑CDSS are now more commonly used for diagnostic support (32.6%) compared to primarily administrative purposes in 2020. Greater endorsement was found for AI benefits such as improved diagnostics (63.3%) and medicine management (62.8%). Concerns moved from technological performance to professional issues, such as de-skilling of trainees (59.5%) and automation bias (67%). Regulatory concerns moved from device-focused agencies to evidence synthesis organizations (e.g., NICE: 31.2%). Hierarchical cluster analysis identified three distinct attitudinal profiles: The Optimists (n = 113), who reported high perceived benefits and low risk; The Balanced Sceptics (n = 83), with moderate scores across dimensions; and The Concerned (n = 19), who reported low perceived benefits and elevated risk perception. Clinicians tend to display more nuanced, context-specific views of AI‑CDSS following real-world exposure. Clinicians in 2025 reported moderate to high trust in AI-based tools; however, as trust was measured in 2025 only, no direct cross-temporal trust comparison can be made. Persistent concerns regarding ethics, explainability, and professional education remain. Specialized regulatory frameworks and training models are needed to optimize safe, effective integration into modern practice. • Cross-sectional survey of UK and Italian clinicians compared with 2020 data across two independent samples • Diagnostic support is now the most-reported AI-CDSS use case, up from administrative and drug-dosing tasks in 2020 • Three distinct attitudinal profiles identified: The Optimists, The Balanced Sceptics, and The Concerned • Concerns have shifted in emphasis from technical reliability to ethics, explainability, and professional autonomy • Clinicians favour NICE and NHS England over MHRA for AI-CDSS governance, prioritising evidence synthesis over post-market regulation

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Cite This Study

Curiello et al. (2026) studied this question.

synapsesocial.com/papers/69f2f1471e5f7920c6386fd4https://doi.org/10.1016/j.clinme.2026.100589
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