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Rapid review reveals transformative potential and ethical dilemmas of ChatGPT in higher education, highlighting the need for proactive safety and integrity frameworks.
This study examined the future of artificial intelligence-based ChatGPT in the context of higher education. Artificial intelligence (AI) is providing a way to demonstrate its effectiveness in the field of education by increasing the efficiency of educational processes, enabling global learning, personalising education, creating more inventive and intelligent content, and optimising the management of education, in terms of effectiveness and efficiency. The new technology has become a vital aspect of the teaching-learning process today. Education is neither a product nor a one-time event, but a process. In this sense, AI seems to be a brand-new technology that could have transformative possibilities in the educational sphere. A rapid review approach was used to investigate the future potential of artificial intelligence-based ChatGPT in higher education. The findings indicated that it is necessary to take proactive steps to ensure that the future use of artificial intelligence-based ChatGPT in higher education is helpful and safe. This study recommends that academics and students exercise caution while using this technology to verify its ethical, dependability, and effectiveness. This research substantially enriches the academic discourse by exploring ethical dilemmas, fairness in academic integrity, AI’s contribution to lifelong learning, user satisfaction, and determinants affecting ChatGPT adoption in higher education, thereby providing crucial insights for the successful integration of AI.
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Makgato-Khunou et al. (2025) studied this question.
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