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May 4, 2026

Disconnected: How the Digital Divide Undermines Telehealth's Promise.

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Authors

MTMegan M. TiddRFRochelle Flayter

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Overview

Literature review highlights digital barriers to equitable telehealth access for underserved populations.

Key Points

  • This review aims to examine how the digital divide affects telehealth accessibility and exacerbates health disparities.
  • Conducted a literature review analyzing recent studies on telehealth and digital infrastructure.
  • Investigated the intersection of demographic and socioeconomic factors with digital exclusion.
  • Emphasized the role of emergency nurses in facilitating equitable engagement with telehealth.
  • Identified significant gaps in telehealth access among low-income, rural, older, and non-English-speaking individuals.
  • Highlighted how digital infrastructure, including broadband and device ownership, creates barriers to telehealth engagement.
  • Recommended systemic efforts toward inclusive design and infrastructure investment to ensure health equity.

Cite This Study

Tidd et al. (2026) studied this question.

synapsesocial.com/papers/69f8380b3ed186a739982558https://doi.org/10.1016/j.jen.2025.11.003
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