Cross-sectional study shows limited dental care use of the Sehhaty app in Saudi Arabia, suggesting areas for improvement.
Introduction: Mobile health applications and electronic health are reshaping access to dental care. This study aims to assess Sehhaty mobile application’s pattern of use ( Sehhaty app) and its relation to dental visits Methods: This is a cross-sectional study that used a combination of convenience and snowball sampling techniques to recruit adult participants over 18 years old living in Saudi Arabia (SA). A self-administered electronic questionnaire in Arabic was used. Results: A total of 607 participants completed the questionnaire; out of them, 543 (89.5%) reported using the Sehhaty app. The majority of those reported using the app were female (55.1%). The largest age group was between 18 and 25 (45%) years; most participants had a bachelor’s degree (62%), and the majority of participants were from the western region in SA. Only 21.4 % of participants reported using the Sehhaty app for dental care, while the most common method to seek dental care was through private dental care (51.9%). The most common use for the app was appointment booking (60.1%). The use of teledentistry dental appointments was limited (8.9%). The participants reported some perceived barriers, such as limited appointment availability (56.3%), lack of awareness of dental service availability (26.9%), and internet access issues (9.8%). Conclusion: The use of Sehhaty app for dental visits and teledentistry are still limited. However, the high use of the app for general health care (approximately 90%) suggests an opportunity to improve the delivery of dental services through Sehhaty app in SA.
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Aqeeli et al. (2026) studied this question.
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