The Study of Competency-Based Training and Strategies in the Public Sector

In the private and public sectors, competency-based training is a popular method that focuses on improving employees’ knowledge, abilities, skills, and organizational performance. Yet, working in complex organizational environments, training practitioners often neglect certain steps and principles. This article examines competency-based training and strategies in Taiwan’s public sector, from the concept to the critical success factors in competency-based training. It then suggests some practices for training practitioners in the public sector.