Supply Chain 4.0 performance measurement: A systematic literature review, framework development, and empirical evidence

Companies require a greater understanding of the Supply Chain (SC) benefits that can be gained from industry 4.0 (I4.0) and, more specifically, which technologies and concepts that can improve certain SC performance measures. A state-of-the-art systematic literature review (SLR) has been done on supply chain performance measurement linked with various industry 4.0 technologies. Based on the findings of the review through content analysis, this paper presents a framework for exploring the usage of I4.0 technologies to identify the potential supply chain performance measures. This framework includes the dimensions of Procurement 4.0, Manufacturing 4.0, Logistics 4.0, and Warehousing 4.0. As a scientific contribution, this study has validated the proposed framework through case studies, where the existing studies are limited. Finally, several fruitful future possible extensions have been discussed based on the proposed framework.