What question did this study set out to answer?

To examine whether the historical performance advantage of conscientious employees persists when collaborating with autonomous intelligent machines rather than traditional technology.

October 22, 2021Academy of Management Journal

When Conscientious Employees Meet Intelligent Machines: An Integrative Approach Inspired by Complementarity Theory and Role Theory

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Authors

PTPok Man TangHong Kong Shue Yan University JKJoel KoopmanTexas A&M University SMShawn T. McCleanUniversity of Oklahoma

Discussion

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Implication

Multi-study investigation demonstrates reduced benefits of intelligent machine adoption among highly conscientious workers, indicating a non-complementary mismatch with autonomous systems.

Key Points

To examine whether the historical performance advantage of conscientious employees persists when collaborating with autonomous intelligent machines rather than traditional technology.
Conducted three distinct empirical studies across working adults in Malaysia, Taiwan, and the United States.
Employed an experience sampling design, a field experiment, and an online experiment evaluating interactions with artificial intelligence, robotics, and algorithmic tools.
Interaction with intelligent machines generated mixed workplace outcomes, conferring functional benefits alongside distinct operational consequences.
Highly conscientious employees—specifically those scoring high in orderliness—experienced significantly fewer benefits from intelligent machines due to role overlap with autonomous decision-making capabilities.

Cite This Study

Tang et al. (2021) studied this question.

synapsesocial.com/papers/69ff4a386be84a7ac8853433 https://doi.org/10.5465/amj.2020.1516

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Implication

Multi-study investigation demonstrates reduced benefits of intelligent machine adoption among highly conscientious workers, indicating a non-complementary mismatch with autonomous systems.

When Conscientious Employees Meet Intelligent Machines: An Integrative Approach Inspired by Complementarity Theory and Role Theory

Discussion

Member takes

Implication

Key Points

Cite This Study

When Conscientious Employees Meet Intelligent Machines: An Integrative Approach Inspired by Complementarity Theory and Role Theory

Discussion

Member takes

Implication

Key Points

Cite This Study

Also Consider

Also Consider