Towards Universal Cross-Domain Recommendation

In industry, web platforms such as Alibaba and Amazon often provide diverse services for users. Unsurprisingly, some developed services are data-rich, while some newly started services are data-scarce accompanied by severe data sparsity and cold-start problems. To alleviate the above problems and incubate new services easily, cross-domain recommendation (CDR) has attracted much attention from industrial and academic researchers. Generally, CDR aims to transfer rich user-item interaction information from related source domains (e.g., developed services) to boost recommendation quality of target domains (e.g., newly started services). For different scenarios, previous CDR methods can be roughly divided into two branches: (1) Data sparsity CDR fulfills user preference aided by other domain data to make intra-domain recommendations for users with few interactions, (2) Cold-start CDR projects user preference from other domain to make inter-domain recommendations for users with none interactions. In the past years, many outstanding CDR methods are emerged, however, to the best of our knowledge, none of them attempts to solve the two branches simultaneously. In this paper, we provide a unified framework, namely UniCDR, which can universally model different CDR scenarios by transferring the domain-shared information. Extensive experiments under the above 2 branches on 4 CDR scenarios and 6 public and large-scale industrial datasets demonstrate the effectiveness and universal ability of our UniCDR.