The objective of this research was to develop a short, reliable, and valid perceived website usability measurement scale. A sample of 350 participants was used to collect the necessary data. Exploratory and confirmatory factor analyses were performed to purify the proposed scale. Analysis indicated that the proposed multi-dimensional usability scale is reliable and shows evidence of construct and predictive validity. Academic and managerial implications were discussed.
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Wang et al. (2007) studied this question.
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