Public service perceptions in a rural Philippine community: alignment between local government unit personnel and residents to support Sustainable Development Goals

Key Points

• The central aim is to assess the alignment between local government personnel and residents in perceptions of public services related to sustainable development.
• Survey conducted among local government personnel and residents to collect perception data.
• Analysis of responses to determine areas of alignment and discrepancies regarding public service.
• Focus on local government units and their roles in achieving sustainable development goals.
• Significant differences were observed in perceptions, indicating a lack of alignment between residents and government personnel.
• Certain public service aspects were rated higher by government personnel than by residents.
• Findings suggest the need for enhanced communication strategies to bridge perception gaps.