Usees

HCI has developed a powerful vocabulary for thinking about, and methods for engaging with, users. Similarly, recent work has advanced complementary understanding of technology non-use. However, other spaces of interaction with technology may occur that sit uncomfortably between these two poles. This paper presents two case studies highlighting individuals who neither are clearly users of a system nor are clearly non-users. Based on these cases, the paper develops the concept of usee to help account for such situations that lie between existing analytic categories.