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July 15, 2020Management Research Review

Logistics service quality: where we are and where we go in the context of airline industry

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PTPeeraya ThongkruerSWSawat Wanarat

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Thongkruer et al. (2020) studied this question.

synapsesocial.com/papers/6a07dc076e8dd1b85f4ac24dhttps://doi.org/10.1108/mrr-12-2019-0544
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