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Nowadays, Information and Communication Technologies (ICTs) are changing the way students learn. Many researches focus on the development of new forms of pedagogy and software for student learning. But ICT also involve changes in teachers' roles, which are not yet well defined particularly for online tutors. In this paper, we present new ways for tutors to define their own 'professional identity', their functions and 'good practices'. By providing a platform to develop Communities of Practice (CoPs) for tutors, we aim at giving them the possibility to share knowledge and experiences and to refer to those in their day-to-day practice. We detail the interface to classify and retrieve experiences stored as knowledge in a database.
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Garrot et al. (2009) studied this question.
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