Commentary reveals tensions in NHS clinical governance, highlighting the need to restore public trust without politicizing medical mistakes.
The language of quality is getting rather dog-eared: all those assurances and all those apologies. Now, the Government are making the most of clinical mistakes in order to bring doctors to heel: perhaps not a very wise policy in the long term. Whatever the motives, the long-suffering public would like to have their faith in the NHS restored.
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Andrew Wall (2000) studied this question.
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