The learning organization and its dimensions as key factors in firms' performance

Managerial responses to the Dimensions of the Learning Organization Questionnaire© together with both perceptual and objective measures of firms' financial performance were analysed. Multiple regression equations were developed to examine the relationship between overall learning organization score and the performance variables return on investment (ROI), return on equity (ROE), earnings per share (EPS), net income per employee and percentage of sales from new products. The results of the study suggest that there is a positive relationship between learning organization behaviours and business performance.