Generic and technical skills of human talent supported by ICT: systematization, scope, and reflections

Competencies in the management of human talent are defined by authors as the grouping of knowledge, skills, abilities, and performance, which allow the development of efficient actions, propitiated from general to specific functions. The systematization, scope and reflections determine that in the future the competencies and their management model will be even more essential due to the emerging business structures, global dynamics, economic, social, environmental factors and the importance of information and communication technology causing human talent to self-train, identify their knowledge gaps, generate dynamic capabilities and achieve better employability based on their new skills, this is how the new era of knowledge towards the future draws a trend in the demand for technical skills and generic, for sustainability.