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Comparative experiment reveals self-administered mixed-mode designs achieve higher response rates and lower costs than face-to-face interviews, suggesting viable alternatives for population surveys.
This article discusses the current challenges of conducting a General Social Survey (GSS) in face-to-face mode and evaluates the alternative of fielding these surveys in self-administered mixed-mode (web, mail) instead. Based on data from Germany, it first illustrates the stark decline of participation in face-to-face surveys since 2002 and reports a strong increase in the cost of conducting these surveys over the same period. It then discusses the possibility of implementing GSS-type surveys in a self-administered design and reports results from a mode experiment implemented in the German part of the European Values Study (EVS) 2017/18. The results of the experiment indicate that self-administered mixed-mode surveys are a viable alternative for cross-sectional general population surveys in Germany; they shorten the fieldwork period and lead to higher response rates, while being more cost-efficient than face-to-face surveys. Despite the finding that the sample composition deviates from the general population in both modes, the face-to-face mode represents the population slightly better.
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Wolf et al. (2021) studied this question.
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