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Aims: To determine whether non‐urgent referrals can be adequately assessed in a triage clinic, to determine the service outcome of these referrals, and whether triage was acceptable to families, referrers and CAMHS clinicians. Method: Families, CAMHS clinicians and GPs were surveyed to ascertain the acceptability of triage. Non‐attendance and outcome of triage were recorded. Results: Ninety‐two cases were included and the DNA rate fell by one‐third. Conclusions: Overall, clinicians and families reported high rates of satisfaction with triage (93.7% and 95.2%) and multidisciplinary working improved.
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Parkin et al. (2003) studied this question.
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