Crisis management playbook addresses cyber incidents in smart cities, ensuring effective coordination and communication during disruptions.
Crisis management playbook for cyber incidents affecting smart-city operations. Covers incident command roles spanning the municipal CISO, mayor's office, and operational service owners; communication protocols with citizens during service disruption; coordination with law enforcement; and post-incident review.Published under the Securing Smart Cities initiative.
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Hasbini et al. (2017) studied this question.
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