Key points are not available for this paper at this time.
E. Allan Lind, Carol T. Kulik, Maureen Ambrose, Maria V. de Vera Park, Individual and Corporate Dispute Resolution: Using Procedural Fairness as a Decision Heuristic, Administrative Science Quarterly, Vol. 38, No. 2 (Jun., 1993), pp. 224-251
Lind et al. (Tue,) studied this question.