Case requires conducting client interviews to update financial reporting processes, enhancing critical and communication skills.
This case requires students to prepare and conduct a client interview to gather information regarding changes in a process. Students use the information collected to update the process narrative for the current year’s workpapers. The case helps improve critical thinking skills by requiring students to evaluate a process, consider where changes may have occurred, and develop questions for a client interview. The case also enhances communication skills by requiring students to schedule and conduct a professional interview. Furthermore, the case provides students with valuable experience in performing an information-gathering audit task where the outcome is unknown, which is not uncommon when conducting an audit.
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Bagley et al. (2026) studied this question.
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