Over the years, the web has evolved from simple text content from one server to a complex ecosystem with different types of content from servers spread across several administrative domains. There is anecdotal evidence of users being frustrated with high page load times or when obscure scripts cause their browser windows to freeze. Because page load times are known to directly impact user satisfaction, providers would like to understand if and how the complexity of their websites affects the user experience.
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Butkiewicz et al. (2011) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: