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Aims to explore whether emotional intelligence (EI) is a useful yardstick in measuring and understanding the “promotion readiness” of middle managers in a global organisation. If the personal attributes and social abilities that reflect high emotional intelligence can be understood and assessed, then not only do we gain a new perspective on management development but steps can be taken to develop these activities to enhance people’s potential. The article concludes with a glimpse into the future and how EI may contribute to developing managers in the new century.
Andrew Langley (Thu,) studied this question.