Natural language processing (NLP) and sentiment analysis empower artificial intelligence systems to identify the perspectives and emotions conveyed in text. This capability has grown in importance and accuracy in recent times. ChatGPT, an OpenAI-developed language model, has garnered considerable attention due to its exceptional NLP abilities. In this paper, ChatGPT's effectiveness in emotion classification, using the Dair-ai/emotion dataset [1], is evaluated. ChatGPT has achieved an accuracy of 58%.
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Banimelhem et al. (2023) studied this question.
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