Incase: Simulating Experience to Accelerate Expertise Development by Knowledge Workers

SUMMARY INCASE, a web‐based electronic learning (e‐learning) environment, has been built to enable rapid expertise development in novice‐level professional knowledge workers. This paper describes the theoretical underpinnings (constructivist epistemology) behind INCASE and uses a design science methodology to describe its design, construction, instantiation, and validation. The INCASE system addresses a fundamental problem in knowledge worker domains where experience is a necessary component of expertise development and a barrier to the rapid development of domain experts.