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By using ICT in an innovative way, governments can improve the delivery of services and interaction with stakeholders. Open data is a way to help public organizations became more open and improve interaction with stakeholders. This paper aims to identify what are the public values enhancements acquired on smart city environment that discloses open data. We propose a conceptual model to analyze the smart city initiative. We contextualized the model taking a smart city domain by analyzing three related-initiatives that comprises open data in a smart city case carried at Rio de Janeiro Operations Center (COR) in Brazil by seven deep-interviewees directly involved - from inside and outside – in this case. The findings reveal evidences that open data initiatives contribute to enhance the delivery of public value in smart city contexts.
Pereira et al. (Fri,) studied this question.