This study provides empirical validation of a cluster-based approach (CBA) for evaluating the economic efficiency (EE) of federal FMCG retail chains in Russia 1, and substantiates the application of cluster strategies (CS) for managing profitability and losses. Two CS scenarios were investigated: 1) the "Gross Margin (GM) Maximization" CS and 2) the "Optimal GM vs. Sales Turnover (ST) Balance" CS. Pilot interventions involved matrix-based store reclustering against benchmarks, replacing non-performing FRESH category SKUs with non-alcoholic/low-alcohol beverages (NALB/LAB) in refrigerated display cases (RDCs), and assessing the impact on operational and financial KPIs: • Scenario 1 (GM Maximization): Achieved significant FRESH losses reduction of 1,41 pp (>27%), but resulted in a 2,18% revenue decline for this category due to aggressive assortment reduction (~32% of FRESH SKUs). • Scenario 2 (GM vs. ST Balance): Generated substantial store revenue growth of 5,16% and GM growth of 7,57%, alongside moderate losses reduction through light assortment optimization (~17% FRESH SKU replacement). Adaptive RDC repurposing proved superior to radical reduction, maximizing ROI while preserving operational benefits. Scenario 2 is recommended for sustainable growth. Scenario 1 CS is effective as a corrective measure for high-losses stores. Flexible RDC space management to reduce "dead zones" can increase SKU turnover by up to 18,4%. However, limitations of the CBA for EE were identified regarding the projected 1,54 pp EBITDA increase (actual: 0,22–0,54 pp). The EE CBA model requires refinement in: incorporating operational costs (incl. associated CAPEX) for RDC repurposing/decommissioning; accounting for the adaptation time lag of assortment changes (up to 10 weeks for FRESH SKU delisting); incorporating cross-demand elasticity in FRESH → NALB/LAB substitutions; assessing store share within chains with complex logistics, extreme demand volatility, e-commerce services, and geographical specificities. This research establishes a new standard for integrating cluster analysis, A/B testing, and dynamic shelf-space EE management into the operational processes of large-scale retail chains.
Vitaliy Kolomiets (Thu,) studied this question.