Evaluation of patients’ perception of pharmacist’s role within a post-ICU recovery clinic: the Critical Illness Recovery Center (E-PICS-Rx)

Objectives Post-intensive care syndrome clinics have documented benefits regarding physical, psychological, and cognitive domains after a critical care stay. Although studies support optimized patient care through pharmacists’ contribution in addressing medication-related issues, there is limited data on how patients and their caregivers perceive the pharmacist’s role. This study aimed to describe and understand patients’ and caregivers’ perceptions of the pharmacist’s role within the PICS multidisciplinary team. Methods Semi-structured interviews were conducted with programme participants and caregivers, when applicable, between November 2023 and July 2024. Interviews were video recorded, transcribed, and analysed thematically using an iterative approach. Data were coded in NVivo. Key findings Two main themes emerged (i) perception of the Critical Illness Recovery Center and (ii) perception of the care provided by the clinic’s pharmacist. Participants expressed a positive view of the clinic’s multidisciplinary team and its telemedicine format. The pharmacist was recognized as a key contributor, particularly in medication management and patient education. Various factors affected their perception, including personal interactions with the pharmacist, accessibility of follow-up care, and prior experiences in the intensive care unit. Conclusions Participants valued the collaborative nature of the clinic and emphasized the pharmacist’s contribution to medication-related care and education. These results offer patient- and caregiver-informed perspectives that strengthen and expand the current literature on pharmacists’ roles in post-intensive care programmes.