Cross-sectional study identifies factors impacting healthcare access for cancer patients, suggesting digital tools can improve services.
Background: Cancer is a chronic disease with significant health impacts and is a leading cause of mortality worldwide. Cancer patients often require frequent hospital visits to manage their condition effectively. Therefore, understanding the factors that influence their ability to access healthcare services—such as age, gender, citizenship, region of residence, educational level, and income—is crucial, as these factors can impact continuity of care and overall quality of life. Purpose: This study aims to identify the factors determining cancer patients’ healthcare access and to propose alternative solutions that will enhance their ability to access services. Methods: This cross-sectional quantitative study utilized the health belief model for data analysis. Data were collected randomly through an online questionnaire targeting cancer patients across Saudi Arabia. Results: The findings indicated that payment method, distance to healthcare facilities, tumor type, and willingness to use virtual appointments were significantly associated with access to healthcare services. A total of 391 participants were included, the majority of whom were female (n = 291), aged 39 to 48 (n = 111), Saudi citizens (n = 376), residing in the Eastern region (n = 210), holding a bachelor’s degree (n = 193), and reporting no monthly income (n = 110). Conclusions: Access to healthcare services for cancer patients in Saudi Arabia is challenged by several factors, including payment methods, travel distance, cancer type, and the acceptance of health applications. Promoting digital health tools and virtual appointments can significantly improve access to care and facilitate ongoing management for cancer patients.
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Alakrawi et al. (2026) studied this question.
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