Describes the importance of training and summarizes learning theory. Details the top ten learning methods: videotapes, lectures, one‐on‐one instruction, role plays, games/simulation, case studies, slides, computer‐based training, audiotapes and films. Discusses the factors to consider when selecting a training method or combination of methods. Emphasizes the importance of post‐training evaluation.
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Read et al. (1996) studied this question.