Health literacy and liver disease

Watch a video presentation of this article The digital age has made the Internet an important source of health information. In a study by the Pew Research Center, approximately 60% of Americans sought health information online that was used for self-diagnosis or to get more information about their disease.1 With the freedom and anonymity provided by the Internet, users are able to research their health topics and engage in a better-informed decision-making process. However, the hypothesis that whether the available material is sufficiently complete and accurate to support shared decision making has not been thoroughly investigated. Health Literacy, as defined by the Patient Protection and Affordable Care Act of 2010, Title V, is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.2 In the American Medical Association's review of health literacy and patient safety,3 it was found that literacy was a stronger predictor of health status than education, ethnicity, or socioeconomic status. People with limited health literacy, as defined by the review to have basic or below basic levels on the National Assessment of Adult Literacy survey,4 were susceptible to worse health care outcomes. It has also been shown that patient compliance to treatment is better when patient literacy is taken into account and explained in a way that the patient can comprehend.5 In a UK-based study, patients with low health literacy (as defined by a scoring criteria adjudging comprehension based on instructions similar to those found on a bottle of aspirin) had a hazard ratio for all-cause mortality of 1.4 (95% confidence interval: 1.15-1.72) when compared against those with higher health literacy.6 Patients with chronic liver disease comprise a challenging patient cohort that forms a substantial portion of the global disease burden. Many basic facets of liver disease are also often misunderstood. For example, in a study of 401 patients with liver disease, only about 16% of patients were able to identify the maximum dose of acetaminophen or that many common analgesic medications such as Percocet contained acetaminophen.7 It was also noted that in people with hepatitis B, hepatitis C, and cirrhosis, simple but formal education sessions significantly improved patient knowledge about their liver diseases.8-10 Furthermore, in an assessment of knowledge among the residents of Melbourne on chronic hepatitis B, the majority was not able to identify their disease as a risk for cirrhosis and hepatocellular cancer.11 On the other hand, in patients who have undergone liver transplant, it was found that limited health literacy was often associated with more hospitalizations and poorer outcomes.12 This leads to the important task of identifying factors that can aid in improving health literacy among our liver disease patient cohort. One of the determinants of health literacy is the capacity to obtain and process basic health information. Readability is the ease with which a reader can understand a written text. Readability determination is a vital yardstick for assessment of physician–patient communication. Numerous validated formulae take into account average sentence length, number of difficult words, percentage of unique words, and other similar metrics to determine the reading grade level for a given text. These tests evaluate text independent of its structure, relationship, or syntax. These are illustrated in Table 1. One of the earliest and most frequently used readability tests is the Flesch Reading Ease, devised by Rudolf Flesch in 1948. Flesch Reading Ease reports a score from 0 to 100, with 90 to 100 intended for 11-year-old students, 60 to 70 for 13- to 15-year-olds, and 0 to 30 best understood by university graduates. After adaptation by Peter Kincaid in 1975, called the Flesch-Kincaid test, it became the Department of Defense standard, with military manuals requiring adherence to specified grade levels. The National Institutes of Health recommends that patient reading material be targeted for an audience below seventh grade.13 However, a study done by our group showed that the mean readability of online information on hepatitis B and C, cirrhosis, and hepatocellular cancer was close to tenth-grade level.14 This study subdivided each article into different subsections and measured the readability. It was further shown that the treatment and symptoms subsections had the highest median grade levels of 10.8 (range 5.5-16.1) and 10.4 (range 4.7-17.9), respectively (Fig. 1). It is depicted that none of the subsections complied with the recommended reading grade level of up to seventh grade. Box plot graph depicting the readability grade distribution of article subsections of sampled articles pertaining to hepatitis B, hepatitis C, cirrhosis, and hepatocellular carcinoma. None of the subsections conforms to the recommended readability of below the seventh grade. Reproduced with permission from European Journal of Gastroenterology & Hepatology.14 Copyright 2016, Wolters Kluwer Health. It can be argued that limited health literacy can lead to increased health care resource utilization. In a study of approximately 93,000 veterans within the Veteran's Health Administration system, it was found that patients with inadequate/marginal health literacy (defined on scores attained on BRIEF health literacy screening tool) required roughly $32,000 in resources compared with $17,000 in those with adequate health literacy over a course of 3 years, totaling up to $143 million more in estimated expenditure.15 Moreover, inadequate health literacy, as measured by reading fluency, has also been associated with increased risk for mortality in the elderly population.16 This disparity was believed to be caused by inability to understand written instructions or follow through on recommendations in management of their health. Studies demonstrating the impact of improved patient engagement and health literacy in liver disease remain sparse. In addition, there is a lack of large-scale studies demonstrating differences in health-resource utilization among patients with limited health literacy and those with adequate knowledge for liver diseases. It was shown in a small study that patients were more engaged during a nutrition evaluation when a questionnaire was presented to them with improved readability.17 Future areas of work should focus on characterizing impact of limited health literacy in liver diseases and measuring changes after simplifying patient-directed information to a reasonable grade level. In this regard, language with simpler word structure and broad usage should be used. For example, simple and effective techniques include “often” can be used for “usually,” “make” for “develop,” “broadly” for “generally,” and so on. For guidance, many toolkits have been developed, such as those by Centers for Medicare & Medicaid, Agency for Healthcare Research and Quality.18